All orders or prints are shipped from Australia for domestic orders and may vary for International orders. Prints are carefully packed and rolled up in tubes for delivery.
All domestic orders includes FREE Delivery.
International orders shipping rate will be calculated upon checkout.
All parcels sent with Australia Post or international courier provider are tracked.
Returns & Refunds Policy
If the prints are damaged upon receiving on the day and proof (with an image is provided), please contact us immediately via email to firstname.lastname@example.org and we will work with the courier company to sort out any claims. Return postage will be provided for free and we will send you a new print within 7 days upon receiving the returned print.
If you have changed your mind for the order after purchasing it online, refunding the purchase is at the discretion of Ben Yew Stories. We do not offer refunds due to change of minds or offer exchanges. For this reason, we ask that you carefully consider your purchase before proceeding.